Customer Support That Never Sleeps
Deploy AI-powered chat agents that understand your business. Answer customer questions instantly, 24/7, with responses trained on your knowledge base.
HelpGrid Assistant
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Everything You Need for Intelligent Support
From knowledge base management to real-time analytics, HelpGrid gives you the tools to deliver exceptional customer support at scale.
AI That Learns Your Business
Train on your knowledge base, FAQs, and documentation. HelpGrid understands context and provides accurate, brand-aligned responses.
Deploy in Minutes
Add a single script tag to your website. Configure your widget, customize the appearance, and go live instantly.
Web Scanning
Automatically scan your website to build a knowledge base. Keep it updated with scheduled re-scans.
Smart Conversations
Natural dialogue with memory. Your AI agent remembers context within conversations for coherent, helpful responses.
Analytics & Insights
Track conversations, popular questions, resolution rates, and token usage. Understand your customers better.
Privacy First
Your data stays yours. Enterprise-grade security with data isolation and GDPR compliance built in.
From Zero to AI Support in Four Simple Steps
Get your AI support agent up and running faster than you can finish your coffee.
Create Your Organization
Sign up and set up your business profile. Get 10K free tokens to start.
Build Your Knowledge Base
Scan your website or manually add articles. The AI learns from your content.
Customize & Deploy
Style your widget, configure quick actions, and embed with one line of code.
Monitor & Improve
Review conversations, add knowledge, and watch your AI get smarter over time.
Pay Only for What You Use
No monthly subscriptions. No hidden fees. Just straightforward token-based pricing that scales with your needs.
10,000 Tokens
Get started with free tokens to test HelpGrid with your business.
- Full access to all features
- Unlimited knowledge articles
- Web scanning included
- No credit card required
$19 / 100K tokens
Buy tokens when you need them. Tokens never expire.
- Bulk discounts available
- Priority support
- Advanced analytics
- Custom branding
Chat Response
~50-200 tokens each
Embedding
0.5x multiplier
Web Scan
1.5x multiplier
Loved by Support Teams Everywhere
"HelpGrid reduced our support tickets by 60%. The AI actually understands our product and gives accurate answers."
Sarah Chen
Head of Support, TechFlow
"We deployed in an afternoon. The web scanning feature built our entire knowledge base automatically."
Marcus Rivera
Founder, LaunchPad
"Pay-per-use pricing means we only pay for what we need. No more bloated monthly subscriptions."
Emily Watson
COO, ScaleUp
Ready to Transform Your Customer Support?
Join hundreds of businesses using HelpGrid to deliver instant, intelligent support around the clock.