Privacy Policy

1. Introduction

Stack Suite ("we", "us", "our") operates Veo Video Maker. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. We are committed to protecting your privacy and complying with applicable data protection laws, including the GDPR for EU users.

2. Information We Collect

2.1 Account Information

• Email address (required for account creation)
• Name (optional)
• Password (stored securely using cryptographic hashing)

2.2 Usage Information

• Video generation prompts and settings
• Images uploaded for video generation
• Generated videos (temporarily stored)
• Credit usage and purchase history

2.3 Technical Information

• IP address
• Browser type and version
• Device information
• Usage patterns and analytics

3. How We Use Your Information

• To provide and maintain our Service
• To process your video generation requests
• To process payments and manage your credits
• To send you important service updates
• To respond to your inquiries and support requests
• To detect and prevent fraud or abuse
• To improve our Service and develop new features
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

For users in the European Union, we process your data based on:

• Contract: Processing necessary to provide our Service to you
• Legitimate Interests: Improving our Service, security, and fraud prevention
• Legal Obligation: Compliance with applicable laws
• Consent: Where explicitly obtained for optional processing

5. Data Sharing and Third Parties

We may share your information with:

• Payment Processors: Stripe for processing payments (they have their own privacy policy)
• AI Service Providers: To process your video generation requests
• Infrastructure Providers: Cloudflare for hosting and content delivery
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

6. Data Retention

• Account data: Retained while your account is active
• Generated videos: Automatically deleted after 7 days
• Uploaded images: Deleted immediately after video generation
• Payment records: Retained as required by law (typically 7 years)
• Usage logs: Retained for 90 days for security purposes

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request limitation of processing
• Withdraw Consent: Where processing is based on consent

To exercise these rights, please contact us at privacy@stacksuite.dev.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure password hashing using industry-standard algorithms
• Regular security assessments and monitoring
• Access controls and authentication for our systems

9. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission where applicable.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

11. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking cookies or advertising trackers. Analytics data is collected in an anonymized, privacy-respecting manner.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after changes indicates your acceptance of the updated policy.